July 16, 2016
We are pleased to announce that overnight we completed a migration of our hosting services to a new internet service that should provide significant reductions to the processing time of mail through our spam filters. In addition this upgrade will deliver improved performance when accessing our spam filter’s quarantine and provide our technical support team with greater performance when providing remote support.
This upgrade underpins a range of new services that our team is currently developing, as always Muirfield continue to look for ways to improve our service delivery to our clients and invest in research and development.
February 12, 2014
Muirfield advises clients using Think Telecom that they may be receiving email rejections due to Think Telecom’s SMTP server being blacklisted.
Our Support Team is current applying workarounds for some affected clients, please contact our Support Team on (03) 9369-3565 for further information.
July 19, 2012
The team at Muirfield are pleased to announce that we have began deploying our new “DNA” (Dynamic Network Appliance) device into the field with great success.
Our DNA device introduces a platform for the deployment of a broad range of new features and services by embedding dedicated hardware inside our client’s network infrastructure.
The first of many applications delivered by the DNA is our SpamFilter Pro solution which expands on our very successful hosted content filtering offering by providing greater user control over spam filtering rules and individual user quarantine accounts whilst improving mail delivery results through it’s on-premises filtering.
The DNA device is configured to automatically “call home” to our own spam filtering servers to benefit from the detection techniques and email analysis from our entire DNA community and Muirfield’s own filtering infrastructure.
With the ongoing development of our DNA platform we have a number of new applications which are expected to be released in the coming months, the future potential for the DNA is endless. We are excited by the possibilities that the DNA offers and are committed to the development of this product in the long term.
The DNA product is available as a rental solution to existing hosting customers for a nominal fee, contact our team for further information.
October 27, 2011
Due to an unusual amount of email traffic passing through our primary & secondary spam filters today we have noticed a slight delay in the delivery of mail to our clients.
We suspect that an attempt to send large volumes of spam to one of our hosted domains began at approximately 7am this morning, our spam filtering employs greylisting technology which will reject these attempts however this heavy load is burdening our primary and secondary servers.
Our tertiary server does not appear to be suffering from the same congestion issues, as at midday it appears that traffic loads are returning to normal volumes.
February 10, 2011
We are currently experiencing some issues with our Content Filtering Services’ Quarantine interface and we are currently undergoing maintenance to resolve this problem.
This issue will not hinder the flow of mail however it will limit access to release messages from Quarantine.
Thank you for your patience whilst we experience this outage.
UPDATE: Problems with the Quarantine were resolved at 12:40pm on 10/2/11.