December 22, 2016
Our team would like to wish everyone a Merry Christmas and a Happy New Year.
We will be taking the opportunity to have a break and will be operating with the following trading hours:
We will be closed from Thursday 22nd December at 12pm to Monday January 9th at 9am and will be conducting emergency work only during this time.
Our Service Centre will remain closed until 9am on Monday 16th January however we will be taking phone calls as normal from 9/1/17.
In the event that you need our Support Team to provide assistance during the holiday period please email us at firstname.lastname@example.org or call (03) 9369-3565 and select option 1 to leave a voicemail message for our Support Team.
October 31, 2016
As we do every year the team at Muirfield are using the Melbourne Cup public holiday as an opportunity to give our hard working crew a break and indulge in a 4 day long weekend.
As such our office is closed on Monday 31st October and Tuesday 1st November, should you require support during this period please email email@example.com or call our office and leave a voice mail message. We will be monitoring these messages throughout our long weekend.
We hope that our Melbourne based clients enjoy the Melbourne Cup, are careful on the roads and gamble responsibly.
July 16, 2016
We are pleased to announce that overnight we completed a migration of our hosting services to a new internet service that should provide significant reductions to the processing time of mail through our spam filters. In addition this upgrade will deliver improved performance when accessing our spam filter’s quarantine and provide our technical support team with greater performance when providing remote support.
This upgrade underpins a range of new services that our team is currently developing, as always Muirfield continue to look for ways to improve our service delivery to our clients and invest in research and development.
February 9, 2016
We’ve received multiple reports from clients using Telstra’s services for mobile broadband and DSL of network outages.
You can use this page to search for issues in your area.
December 14, 2015
Muirfield’s office will be closed during the Christmas and New Years period from Midday on Wednesday 23rd December 2015 through until 9am on Monday 11th January 2015.
Our staff will be available during this time for urgent technical support during the break and ask that you log your request by email to firstname.lastname@example.org
Should you wish to contact our Sales, Accounts or Support Teams during the break you can call our office on (03) 9369-3565 and follow the prompts to leave a voicemail message for each team.
Our out of hours emergency contact facility is also available for clients with access to our current Emergency PIN number.
We thank our clients and business partners for their wonderful support during 2015, we’ve again enjoyed a very successful year with the completion of a number of significant projects and the further development of our newer services in particular our IP telephony offering.
We are excited about our plans in 2016 and look forward to continuing the development of our products and services in the new year.
We’d like to wish you and your family a happy and safe festive season.